PRIVACY POLICY
(for Residents of Japan)

Last updated: 15/09/2021

1. Basic Principle Relating to Privacy

Creatures Inc. (hereafter “the company”) recognizes the importance of personal information. The company believes that protecting personal information is a social responsibility and will comply with laws and regulations concerning personal information in addition to internal company regulations. The company is committed to properly acquiring, using and managing personal information.

2. Scope of Privacy Policy

This privacy policy is the company’s policy to comply with the handling of personal information or equivalent information regarding users of this site (hereafter “users”) during the performance of the company’s various services and business affairs.

3. About Personal Information

Personal information refers to the data regarding individual users that can identify its users. Even in the case that the information alone cannot identify such users, such information is included in the category of personal information if it can, in correlation with other personal information, easily identify the individual users.

4. Information Collection and Purpose of Use

Information collected by the company may include, but is not limited to the following.

  • Affiliations (school name / company name)
  • Name (including pseudonyms)
  • Age
  • Address
  • Phone number
  • Email address
  • Works, such as illustrations
  • Information regarding device and/or internet connection
  • Usage history, browsing information, etc. on the company’s website
  • Information necessary for using services provided by the company

The company uses the information provided by users within the scope of the following purposes. Personal information will not be collected or used for any other purpose without the consent of users.
However, the above does not apply in case such personal information is required by applicable law.

[Information on Users]
  • To confirm content of inquiries and formulate replies
  • To provide the company’s products and services
  • To provide various information related to the company’s products and services, its affiliates and partner-companies, in addition to informing about events and campaigns
  • To improve the company’s services, develop new services and for marketing purposes
  • To assist with the investigation of acts prohibited by the Terms of Use, etc.
[Information on Participants in Events Planned and Operated by the Company]
  • To help event coordination, confirm applicant qualifications, examine applicant works, etc.
  • To communicate upon winning awards, inform illustrators regarding contracting opportunities, etc.
[Information on Customers]
  • To communicate and correspond with users in the course of business, manage contract relationships

5. Management of Personal Information

The company ensures the following regarding the management of information provided by users.

  • 1). Information AccuracyEvery effort will be made to ensure that the information provided by users is accurate and up-to-date.
  • 2). Information SafetyThe company regulates the appropriate management of personal information in an organized manner according to internal regulations.
  • 3). Supervision of EmployeesThe company strictly enforces the appropriate management of personal information by officers and employees according to internal regulations.
  • 4). Supervision of ContractorsWhen outsourcing the management of personal information, the company will only outsource to contractors undertaking to fulfill the company’s requirements and will direct its contractors to take necessary measures for the appropriate management of personal information according to the company’s internal regulations.
  • 5). Information Storage and DeletionIn general, the information provided by users is stored for a period of three years and then deleted at the end of that period. Additionally, information will be promptly erased if it becomes unnecessary even within the period of storage.

6. Providing Information to Third Parties

Other than specifically permitted by law, the company will not share personal information provided by users with any third party without the prior consent of the users. In case of a decision to share the information provided by users with a third party, the company will ask for the consent of the user and clearly state the information to be shared and the purpose of sharing it.
However, the company may entrust personal information to other businesses to the extent necessary to achieve the purpose of use.
Furthermore, when sharing personal information provided by users to a third party in a foreign country, the company will take all necessary measures, such as obtaining consent in accordance with the provisions of laws and regulations.

7. Requests for Notification, Disclosure, Updating, or Suspension of Personal Information

When there is a request for notification, disclosure, updating (i.e. corrections, additions, or deletion), or suspension (i.e. suspension of usage, deletion, or suspension of third-party involvement), the company will respond in accordance with its internal regulations. Please use the contact information below in order to receive specific instructions regarding requests.
Please use the following contact information to send inquiries regarding the privacy policy of the Creatures Inc.
Contact Email Address:crinfo@creatures.co.jp

8. Contacting about Personal Information

The company will respond promptly and appropriately to customer complaints and other inquiries regarding the management of personal information. For inquiries regarding personal information, please use the above contact information. Please note that, depending on the content of the inquiry, the company may not be able to respond.

9. Changes to This Privacy Policy

The company may change the personal information it collects, the purpose of use or other parts of the privacy policy at any time and for any reason. Any changes will be announced on an ongoing basis via this page.
The amended privacy policy shall become effective as of the revision date displayed on the site.

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